What is a Business Advisor?

Have you ever felt like you’re “buried in the weeds”?

 Do you feel like your business could be more profitable if you only had someone to advise you on how to keep things on track?  Does the idea of hiring a business advisor seem extravagant or mean that you have failed?  Not at all, so maybe it’s time to consider the value of bringing in someone with a different perspective.

A trusted business advisor can help you at all levels, having experience as an entrepreneur as well as coaching others grow their business.  You don’t need to have a multi-million dollar, or even a multi-$100,000, company to justify hiring an advisor. If you are committed, assessing where you are and getting you to where you want to be is more than worth the time and money you will invest.

Expect to fill out an online assessment questionnaire that will give the business advisor a good idea of your current state and your objective.  Like the forms you need to fill out before seeing your doctor, this step is important for the advisor begin to develop a plan just for you.  

What’s my Time Commitment?

You will then meet with your advisor for a free 60-90 minute consultation.  The first discussion will be to clarify your vision, or mission statement, by identifying your core values.  At this time you’ll discuss the status of your company, review the questionnaire and brainstorm ideas on guiding you to your vision.  Listening to your advisor is key because you want to get the most benefit from their experience. Value that will be added to your bottom line when you work together.

Generally you will meet with your advisor weekly or bi-weekly for a couple of hours, depending on the terms you agreed on together.  In addition, you may call or email if you need to discuss an issue before your next face-to-face.  Advisor accessibility is part of the package.

Where do we start?

You will delve into the strength of your corporate vision and culture.  It is not uncommon to have miscommunication between the leader(s) and team members regarding vision, issues and processes. Your advisor will coach you through anything from setting up metrics to track important numbers, personnel evaluation, efficient meetings and goal setting.

Quarterly group sessions that focus on setting and attaining goals are offered free of charge to the clients.  Attending these half-day sessions are important because they get you out of your day-to-day tasks while you brainstorm issues with like-minded business owners.  Since these sessions are open to the public, you might consider paying the entrance fee so you can see the advisor in action.  You will be inspired and energized at the very least, and it will give you a glimpse into how this advisor could benefit you in an on-going capacity.

Your advisor’s goal is help your company grow.

Thom Torode, MBA Certified Business & Executive Leadership Coach, EOS Implementor

Generating more money does not automatically mean that your profits will rise.  Your business advisor will work with you to establish the processes you need from the ground up.  With these tools in place you’ll will know exactly where your company is because you’ll be tracking the right data.  Your people will be better informed and focused.  You’ll minimize wasted time and money.  Your company will be healthy and profits will rise.  When you have a question or concern, your business advisor is only a phone call away.

If you would like to have a Review Session with coach Thom Torode, click here to schedule.

Thom Torode is a NJ based Professional Executive & Business Coach and EOS Implementer. Having owned and operated over 5 different businesses he is currently the Managing Director for Sunrise Business Advisors.   Thom’s expertise includes working with those business owners who have plateaued getting them unstuck and back in growth mode. Additionally, Thom works with both franchisees and franchisors in helping them develop their leadership. Thom is also Director Consultant with BNI. When not helping business owners and their teams create the business and lives they want and need, he can be found following his kids activities.

Is Your Franchise Flying Blind?

EOS Issues

How to Recognize and Address Your Core Business Issues.

Over the past several months we have highlighted the various components within the Entrepreneurial Operating System (EOS).

  1. Vision
  2. People
  3. Issues
  4. Data
  5. Process
  6. Traction

While each of the 6 components of the EOS Model is a separate entity, they inherently interact with each other in some capacity.  Each individual component needs to be solidly identified if the EOS is going to help the company’s health and growth.

For example, while most companies think that the Issues they are having are unique, in actuality there are only about 25 different Issues that companies have faced since the beginning of time.

Issues: IDS

Let’s examine one company in the news lately that lost close to $1 billion in the market because they failed to handle an Issue properly.  The company in question is, of course, United Airlines.  My purpose is not to get into a debate of the legalities (or illegalities) of what happened, but to merely show you how important it is to go through your own IDS (Identify – Discuss – Solve) for any Issues you might have. Let’s start with what happened within United’s chain of command that broke down so horrifically into a continuing PR nightmare.

From United’s website:  “We are committed to providing a level of service to our customers that makes us a leader in the airline industry. We understand that to do this we need to have a product we are proud of and employees who like coming to work every day.

Our goal is to make every flight a positive experience for our customers. Our United Customer Commitment explains our specific service commitments so that we can continue a high level of performance and improve wherever possible. The commitment explains our policies in a clear, consistent and understandable fashion. We have detailed training programs and system enhancements to support our employees in meeting these commitments, and we measure how well we meet them.”

 

Very interesting…so what happened, what’s the Issue?  From what I’ve read in the various media posts, someone realized that they needed to get 4 crew members to Louisville for the next day.  They had a Process for this, eventually randomly selecting passengers to “volunteer” their seats. It’s still inconclusive as to if that Process called for having police “enforce” that policy.

Part of the process of identifying the key Issue here is to ask a few questions:

  1. Why a PR nightmare?
  2. What happened & What could have been done better to resole this Issue?
  3. Solution:  Analytical tools, Process modification, People

From our February e-newsletter on issues, “Only when the real root Issue is identified should you and your team begin the discussion phase.” What is the real Issue that United is facing?  I’ll suggest a few, but this list is by no means conclusive.

  1. Too much concern for the bottom line that Wall Street requires (Data component)
  2. Too little concern for their paying customers (a direct conflict with their Vision)
  3. Faulty Process
  4. Process driving People, rather than People driving Process

Hopefully, Oscar Munoz, the CEO of United is going to give more than lip service when he states his apology for ‘re-accommodating’ passengers. What happens over the next few weeks will be telling as to how seriously United takes this Issue.

What types of Issues are you facing within your company?  If you would like to have  an Issue Review Session with coach Thom Torode, click here to schedule.

Thom Torode is a NJ based Professional Executive & Business Coach and EOS Implementer. Having owned and operated over 5 different businesses he is currently the Managing Director for Sunrise Business Advisors.   Thom’s expertise includes working with those business owners who have plateaued getting them unstuck and back in growth mode. Additionally, Thom works with both franchisees and franchisors in helping them develop their leadership. Thom is also Director Consultant with BNI. When not helping business owners and their teams create the business and lives they want and need, he can be found following his kids activities.

 

Slingshot Sales Process

Slingshot Sales Process

I’ve heard allot about the importance of creating a sales process lately. In fact a quick Google search brings up more than 128 million hits. Unfortunately most of those are encouraging you to use or follow “their” process. At Sunrise Business Advisors, our approach is vastly different.
We believe in the importance of having a sales process, in fact if you don’t have a process you might as well be using a shotgun to try and hit your target.
If you’ve ever had a prospect in your pipeline who wasn’t a fit for the service or product your franchise business offers you understand the full frustration that brings to mind.
By having and using a sales process you can virtually eliminate all that frustration. Our process that we demonstrate is based on using a sling shot.

Why a Slingshot?

A slingshot is a device with a frame and an elastic band, which allows the user to fire a projectile with accuracy, speed, and depth.

Slingshot Sales Process

Focused Aim at Your Target

Slingshot Sales Process

With the right conversations, the salesperson and prospect exert just the right amount of energy to the band to make the projectile fly (e.g., close the sale). With the wrong conversations, the sale either breaks down or falls short.

In my next article, I’ll go into more detail about the how and why of a slingshot.
Email Now before spots gone for your sales process review.

Thom Torode is a NJ based Professional Executive & Business Coach. He has owned over 5 different businesses and is currently the Managing Director for Sunrise Business Advisors. Thom’s expertise includes working with those business owners who have plateaued getting them unstuck and back in growth mode. Additionally, Thom works with both franchisees and franchisors in helping them develop their leadership. Thom is also Director Consultant with BNI. When not helping business owners and their teams create the business and lives they want and need, he can be found following his kids activities.

What is Strategic Thinking?

What is Strategic thinking?

How to Develop this Essential Skill

Strategic thinking is a valuable skill to master in both your professional and personal life. Mastering this talent will bring tremendous value to any project you undertake. Many studies have proven that individuals skilled in strategic thinking are also highly effective in leadership positions because of their excellent problem-solving and decision-making approaches to a variety of situations. Leaders who can think strategically, are able to look at an issue systematically, which allows them to identify the impact of their decisions across all departments within and outside the company.

Strategic ThinkingWith the benefits strategic thinkers can bring to a business, you may be wondering how you can hone your strategic thinking skills – or even develop strategic thinkers within your own organization. This is not a task to be taken lightly, this is about the mindset of the individual as well as learned techniques that can be applied to problems.

To better develop this skill, it is important to take time to reflect on the lasting effects of your decisions prior to making them. Ask yourself questions to determine what the final outcome may be – who is, and who will be involved in this decision, what risks are presented, how difficult will it be to arrive at your desired outcome – is it worth it in the long run?

Don’t let tunnel vision prevent you from seeing all angles of a situation. Having too narrow of a focus will restrict the opportunities you have to think strategically about a situation. Strategic thinkers are able to connect the dots between people, ideas, and plans to see a bigger picture that others fail to see. Practice viewing the world as a giant web of interconnected ideas, and you will soon discover that you can easily spot the connection between multiple objects.

While thinking of problems and creating solutions is valuable, it is equally valuable to be able to quickly and confidently arrive at a decision. In order to put your plans in place and your ideas in action you must have the capability of making choices, even if those choices are ones you do not personally agree with. Closing one door and opening another is a situation that leaves many of us paralyzed with fear, but is critical to being strategic.

You will need to make choices about what you will and what you won’t do. It is at this critical juncture that your ability to see and think strategically about a situation is really tested. Don’t let the fear of failure or the risks hold you back if you want to truly look at a situation strategically. All this requires is a deliberate approach in your actions.

In the end, this will require practice – perhaps years of patience. This may not be the easiest of skills to acquire, but the end result will turn from a simply average leader to an exceptional leader, mentor and boss.

Thom Torode is a NJ based Business & Franchise Coach.

He has owned over 5 different businesses and is currently the Managing Director for Sunrise Business Advisors. Thom’s expertise includes working with those business owners who have getting them unstuck and back in growth mode. Additionally Thom works with both franchisees and franchisors in helping them develop their leadership. Thom is also Director Consultant with BNI. When not helping business owners and their teams create the business and lives they want and need, he can be found following his kids activities.

SYSTEM: Save Your Self Time Energy and Money

Save Your Self Time Energy and Money

In our earlier post on SYSTEM, we discussed the importance of systematizing your business processes, and some high-level ways to go about reorganizing your internal business structure to create better efficiency in your organization. In this post, we would like to further explore the concept of systematizing your business.

systemTo more easily recall the benefits of sound business systematization, we would like to introduce you to the easy to remember acronym, SYSTEM. This stands for Save Yourself Time Energy and Money. When you think of this acronym, you can quickly recall the necessity of creating a system and process for your business.

Systematizing your business process allows you to save time by automating many of the tasks you do every day. Through automating, or delegating these tasks you can focus on more important matters. With a little research, you will be surprised what can be easily and quickly automated. As for delegating tasks, take a look at the small tasks you are doing each day, or week and see if they can be grouped into similar themes. These may be better assigned to another individual in your organization.

Through saving yourself time, you will have more energy to put toward other tasks. Expending energy on a variety of small tasks which others in your organization could be handling for you is not an efficient use of a business owner’s time. You are the individual with the vision for your business, and it’s up to you to get it there, wasting your creative energy on repetitive tasks throughout the day is only a hindrance.

As a direct result of saving time and energy, you will be saving yourself money. Less hours will need to be put in to complete the same amount of work in a day In addition, by making your business a well oiled machine, you will have less risk of costly mistakes, as every part in the machine has its own individual function that it performs expertly. As the business owner, you are meant to oversee this machine, keep it oiled and maintained, but not be a cog in it.

Business process word cloud

Now that you have learned the acronym SYSTEM, and the benefits of having a sound system in place, we hope that you can begin saving yourself time, energy and money by having a more efficient business process.

Thom Torode is a NJ based Executive & Business Coach. He has owned over 5 different businesses and is currently the Managing Director for Sunrise Business Advisors.  Additionally Thom is a Director Consultant in the middle NJ region of BNI. When not helping business owners and their teams create the business and lives they want and need, he can be found following his kids activities.

Inspiring Greatness…Developing Success